Features
Everything Telvu does for your restaurant.
It answers every call, takes the order, books the table, calms the complaint — and keeps you in control from WhatsApp.
24/7 Answering
Never miss the rush.
First ring, every time — even ten calls at once on a Friday night. No hold music, no voicemail, no lost order.
- Picks up on the first ring, 24/7 — lunch rush, late night, bank holiday.
- Ten callers at once? Each one answered in parallel, none left waiting.
- Every order, booking and question captured — even when you’re closed.
Order Taking
Straight to the kitchen.
Connects to your POS and fires the order to your printer the moment it’s taken. Zero manual entry, zero mistakes.
- Reads the order back to confirm before anything is sent.
- Lands on your till and kitchen printer automatically — nobody re-types it.
- Works with the major UK POS systems.
Table Bookings
Fill every table.
Takes the booking, checks availability, confirms by text. The empty-table problem, solved.
- Checks your live diary before it confirms — it never double-books.
- Texts the guest to confirm, then a reminder before the night.
- Takes the booking whether you’re on the floor or fast asleep.
Complaint Handling
Calm, every time.
Angry callers, strong accents, changed minds, background noise — handled politely, then escalated to you with the full transcript.
- Stays polite and on-script, however heated the caller gets.
- Logs the order, the issue and the full transcript.
- Only rings you live when it’s genuinely urgent.
WhatsApp Control Centre
You, in charge, from your pocket.
Every call, order and booking lands in WhatsApp. Reply in plain English and Telvu turns it into the perfect message.
- No dashboard, no logins — it all lives in WhatsApp.
- Approve a reply with one word; Telvu writes the polished version.
- Change the menu, your hours or a price just by sending a text.
See it on your restaurant's phone.
Live in 24 hours · No setup fees · Cancel anytime